3CX

by 3CX Team

3CX gives Windows users access to their organization’s calls, messages and online meetings through a connected business phone system.

Operating system: Windows

Publisher: 3CX Team

Release : 3CX 20.0.3.806

Antivirus check: VirusTotal report

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3CX is a communications client for staff who use an organization’s phone system on a Windows computer. It brings conversations with colleagues and customers into one workspace, covering voice calls, messages and video meetings. Teams can use it to reach office extensions, coordinate daily work and respond to contacts without relying on a desk phone.

Handle workplace conversations and calls to office extensions from a Windows computer, even when away from a desk phone.

The client connects to an existing 3CX system rather than operating as an independent phone service. Calls use an internet connection, while users can change their availability and handle calls through forwarding, queues and voicemail. Meeting tools support screen sharing and file exchange. Organizations can also connect the system to business applications and choose where to host it.

Features:

  • Call colleagues through office extensions
  • Send messages to colleagues and contacts
  • Hold video meetings with screen sharing
  • Forward calls and manage voicemail
  • Change availability for incoming calls
  • Connect communications with business applications
Windows 10 or 11

PROS
Combines calls, chat, and presence in one client.
Makes transferring calls between extensions straightforward.

CONS
Requires access to an organization's configured 3CX system.
Call notifications can be unreliable when minimized.