Fixbit Software Overview
Fixbit is a comprehensive software platform for service and maintenance teams. Developed by a team of experts in the fields of software engineering, customer service, and field maintenance, Fixbit is designed to help teams quickly and efficiently schedule, assign and manage maintenance and service tasks.
Fixbit uses an intuitive and user-friendly interface that enables service and maintenance teams to quickly and easily schedule, assign and manage service and maintenance tasks. The software supports multiple users, including technicians, schedulers, and administrators. Teams can easily create and view jobs, assign tasks to technicians, and monitor job status.
Fixbit features an integrated ticketing system, enabling users to quickly and easily log service requests, assign and track tasks, and create detailed reports. The software also includes an inventory management system, allowing users to track, control and manage parts and equipment.
Fixbit offers a fast and easy way to keep your devices running smoothly.
Features:
• Job Scheduling & Assignment: Quickly and easily schedule and assign jobs to technicians.
• Ticketing System: Log service requests, assign and track tasks, and create detailed reports.
• Inventory Management: Manage parts and equipment with an integrated inventory management system.
• User Management: Create and manage user accounts with an intuitive user interface.
• Task Management: Monitor job status, assign tasks to technicians, and track progress.
• Dashboard: View detailed job analytics and monitor performance with an interactive dashboard.
• Customer Portal: Provide customers with an easy-to-use portal to view and manage their jobs.
• Automated Alerts: Automatically send alerts to technicians and schedulers when tasks are overdue.
• Reporting & Analytics: Generate detailed reports and analytics to keep track of job performance.
• Mobile App: Access Fixbit from any device with the mobile app.
• Integration: Integrate Fixbit with popular business tools such as Salesforce and QuickBooks.
Benefits
• Improved Efficiency: Fixbit helps service and maintenance teams quickly and efficiently schedule, assign, and manage tasks.
• Increased Productivity: With Fixbit, teams can monitor job status, assign tasks to technicians, and track progress in real-time.
• Reduced Costs: The integrated inventory management system allows users to track, control, and manage parts and equipment, reducing costs.
• Improved Customer Experience: The customer portal provides customers with an easy-to-use interface to view and manage their jobs.
• Automated Alerts: Automatically send alerts to technicians and schedulers when tasks are overdue.
• Enhanced Reporting & Analytics: Generate detailed reports and analytics to keep track of job performance.
• Improved Mobility: Access Fixbit from any device with the mobile app.
• Increased Integration: Integrate Fixbit with popular business tools such as Salesforce and QuickBooks.