What is Dial Pad
is a cloud-based business phone system that provides a unified communication and collaboration experience for businesses of any size. It provides a complete set of features for making and receiving calls, instant messaging, video conferencing, file sharing, and more.
The Dial Pad allows users to make and receive calls from any device with an internet connection.
• Cloud-based: Dial Pad runs entirely in the cloud, so you don’t have to worry about expensive hardware or complex setup and maintenance.
• Calling: Make and receive calls with HD voice quality, with options for call forwarding, call recording, and more.
• Instant Messaging: Send and receive messages in real-time, with support for group conversations and file sharing.
• Video Conferencing: Host meetings with up to 100 participants, with screen sharing, audio and video streaming.
• Team Collaboration: Create and manage teams, set permissions, and share files, notes, and more.
• Integrations: Dial Pad integrates with popular third-party apps like Salesforce and Office 365, so you can stay connected.
• Security: Dial Pad is built with secure infrastructure and offers a range of security features to keep your conversations safe.
• Customer Support: Get help when you need it with 24/7 customer support.
• Analytics: Monitor usage and performance with detailed analytics and reporting.
• Voicemail: Retrieve voicemail messages from any device, or listen to them online.
• Auto-Attendant: Create automated menus for incoming calls, with options for routing callers to the right person.
• Call Queues: Create queues to manage incoming calls, with options for setting priorities and wait times.
• Call Recording: Record calls for later review or to use as training material.
• VoIP: Make and receive calls with VoIP technology for lower costs.
• Number Porting: Transfer your existing phone number to Dial Pad.
• Business Hours: Set your business hours so calls are only answered during those times.
• Toll-Free Numbers: Get toll-free numbers for your business.
• Custom Greetings: Record custom greetings for your business.
• Conference Bridge: Set up conference calls with up to 10 people.
• Call Reporting: Get detailed reports on your call activities.
• Text Messaging: Send and receive text messages from your business number.
• Inbound Number Blocking: Block unwanted numbers from calling your business.
• Call Blocking: Block numbers from calling your business.
• Do Not Disturb: Set up a Do Not Disturb mode to stop calls from coming in.
• International Calling: Make and receive international calls.
• Call Analytics: Get detailed analytics and reporting on your call activity.