HP PC Hardware Diagnostics UEFI

HP PC Hardware Diagnostics UEFI

HP PC Hardware Diagnostics UEFI is a free set of tests from HP for identifying, isolating and diagnosing hardware issues on HP desktop and notebook computers. It runs in the UEFI environment, before and outside of Windows, so it can check the hardware even when the operating system is damaged or missing.

HP PC Hardware Diagnostics UEFI helps quickly identify and troubleshoot hardware problems.

Features

The following are some of the features of HP PC Hardware Diagnostics UEFI:

• Runs outside the operating system - hardware failures can be separated from problems caused by Windows or other software.

• Works when Windows does not start - the tool is especially useful when the computer will not boot.

• Quick access - on HP computers where it is preinstalled, it opens by pressing F2 (System Diagnostics) right after power-on.

• System Fast Test - a quick check of the main hardware components of the computer.

• System Extensive Test - a thorough test for cases where the fast test finds no errors but problems persist; it can take hours.

• Component Tests - individual tests for parts such as memory, storage, keyboard or battery.

• Failure ID - when a test fails, the tool shows a 24-digit failure ID that you give to HP support together with the product number.

• Test logs - results of earlier tests can be reviewed in the Test Logs section of the main menu.

• Installation on the PC - the tool can be installed to the computer's UEFI partition if it is missing or outdated.

• USB version - a bootable copy can be written to a USB flash drive and used on a PC whose own copy is missing or whose drive has failed.

• Easy installation - the Windows download installs it with a simple setup wizard.

• Companion tools - checks from inside Windows are done with HP PC Hardware Diagnostics Windows, while HP Support Assistant covers updates and support.

• Remote version - Remote PC Hardware Diagnostics UEFI is available for select HP business products.

• Free - the tool is provided by HP at no cost for HP computers.

Conclusion

HP PC Hardware Diagnostics UEFI is a free first-line tool for checking HP desktops and notebooks when a hardware fault is suspected. Because it runs before Windows starts, it can test memory, storage and other components even on a PC that does not boot, and the failure ID it produces speeds up warranty service with HP support. It is designed for HP computers only and does not replace third-party diagnostic suites for other brands of PCs.