SimpleHelp

by Moog Software

SimpleHelp is a remote support and access software that enables users to securely connect and provide remote support from any device.

Operating system: Windows

Publisher: Moog Software

Antivirus check: passed

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SimpleHelp Software

SimpleHelp is a remote support software that helps IT professionals easily and quickly connect to remote computers for remote monitoring, remote access and remote support. With SimpleHelp, IT professionals can quickly and easily access remote computers, diagnose and fix problems, help users with tasks, and securely manage remote systems.

SimpleHelp provides on-demand remote IT support, allowing businesses to efficiently and cost-effectively solve IT problems.
Features:

Secure and Easy Connectivity: SimpleHelp makes remote access and remote support easy and secure. SimpleHelp uses a secure and reliable connection protocol to ensure that all communications between the technician and the remote computer are secure and private.

Remote Control: SimpleHelp provides remote access and remote control capabilities, allowing the technician to control the remote computer just as if they were sitting at the keyboard. SimpleHelp also provides file transfer and clipboard sharing capabilities, allowing the technician to easily transfer files to and from the remote computer.

Remote Monitoring: SimpleHelp provides real-time monitoring of the remote computer, including system performance metrics like CPU, memory, disk and network usage. The technician can also view applications and processes running on the remote computer, as well as active windows and processes.

Task Automation: SimpleHelp provides basic task automation capabilities, allowing the technician to easily automate common tasks on the remote computer. SimpleHelp also provides remote scripting capabilities, allowing the technician to run scripts on the remote computer.

Remote Security: SimpleHelp provides robust security features, including secure password management, secure file transfer, and support for two-factor authentication. The technician can also use SimpleHelp to manage access rights for the remote computer, ensuring that only authorized users can access the system.

Cross-Platform Support: SimpleHelp supports a wide range of operating systems, including Windows, Mac, Linux, and UNIX. The technician can connect to any remote computer, regardless of the operating system, and provide remote support.

Integration with Other Systems: SimpleHelp provides integration with a wide range of systems, including Active Directory, Exchange, SharePoint, and other network-based applications. This allows the technician to easily manage and troubleshoot problems with the remote computer from a single console.

Customization: SimpleHelp provides powerful customization capabilities, allowing the technician to customize the user interface and access rights for the remote computer. The technician can also customize the remote computer’s settings, ensuring that it is fully configured for the user’s needs.

Support: SimpleHelp provides comprehensive support, including online documentation, tutorials, and an extensive knowledge base. The technician can also contact the SimpleHelp support team via email or phone for additional help.
The technical requirements for SimpleHelp software will vary depending on the specific version and features being used. Generally speaking, the software requires at least Windows 7, 8, or 10 and a minimum of 1 GB of RAM. It also requires an internet connection and a web browser such as Google Chrome, Firefox, or Safari. Additionally, certain versions of SimpleHelp may require additional software or components to be installed, such as a database server.

PROS
Allows remote access, monitoring, and management of devices.
Offers comprehensive tech support tools.
Simple and straightforward user interface.

CONS
Lacks advanced features found in similar tools.
The user interface is not very intuitive.
Pricing is relatively high for small businesses.
image/svg+xmlBotttsPablo Stanleyhttps://bottts.com/Florian Körner Jude E******c
I have used SimpleHelp software for the past year and find it to be a great tool for remote support and access. It's easy to use and the remote desktop feature makes it easy to work with users to resolve issues. The performance is good and the software is reliable. The chat feature is great for quick communication with users. The software is also secure and reliable as it is regularly updated with the latest security patches. Customization options are also available to meet the needs of different users. It's also great for team collaboration and sharing files. It's a great choice for remote support.
image/svg+xmlBotttsPablo Stanleyhttps://bottts.com/Florian Körner Archie S.
I have been using SimpleHelp for the past few months and I have found it to be a great tool for quickly providing remote support. It has been easy to set up and the interface is user friendly. The remote control feature has been particularly helpful in resolving customer issues quickly. I have also found the chat feature to be very useful.
image/svg+xmlBotttsPablo Stanleyhttps://bottts.com/Florian Körner Ben D*********e
SimpleHelp is a remote support software that allows technicians to connect to clients' devices and offer assistance. The software supports both Windows and Mac operating systems and offers features like file transfer, chat, and remote control access. It also has a mobile app that supports Android and iOS devices, making it easy to offer support on-the-go. SimpleHelp has a customizable interface, allowing technicians to brand the software with their logo and colors. It also offers reporting and logging capabilities to help technicians keep track of their support sessions. Overall, SimpleHelp is a useful tool for remote support professionals looking for a flexible and customizable solution.
image/svg+xmlBotttsPablo Stanleyhttps://bottts.com/Florian Körner Lewis G.
SimpleHelp software is a remote support solution for IT professionals and businesses.
image/svg+xmlBotttsPablo Stanleyhttps://bottts.com/Florian Körner Adam
Efficient remote support, seamless functionality, user-friendly interface.
image/svg+xmlBotttsPablo Stanleyhttps://bottts.com/Florian Körner Nathan
Efficient, user-friendly remote support.
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