is a remote support software that helps IT professionals easily and quickly connect to remote computers for remote monitoring, remote access and remote support. With SimpleHelp, IT professionals can quickly and easily access remote computers, diagnose and fix problems, help users with tasks, and securely manage remote systems.
SimpleHelp provides on-demand remote IT support, allowing businesses to efficiently and cost-effectively solve IT problems.
Secure and Easy Connectivity: SimpleHelp makes remote access and remote support easy and secure. SimpleHelp uses a secure and reliable connection protocol to ensure that all communications between the technician and the remote computer are secure and private.
Remote Control: SimpleHelp provides remote access and remote control capabilities, allowing the technician to control the remote computer just as if they were sitting at the keyboard. SimpleHelp also provides file transfer and clipboard sharing capabilities, allowing the technician to easily transfer files to and from the remote computer.
Remote Monitoring: SimpleHelp provides real-time monitoring of the remote computer, including system performance metrics like CPU, memory, disk and network usage. The technician can also view applications and processes running on the remote computer, as well as active windows and processes.
Task Automation: SimpleHelp provides basic task automation capabilities, allowing the technician to easily automate common tasks on the remote computer. SimpleHelp also provides remote scripting capabilities, allowing the technician to run scripts on the remote computer.
Remote Security: SimpleHelp provides robust security features, including secure password management, secure file transfer, and support for two-factor authentication. The technician can also use SimpleHelp to manage access rights for the remote computer, ensuring that only authorized users can access the system.
Cross-Platform Support: SimpleHelp supports a wide range of operating systems, including Windows, Mac, Linux, and UNIX. The technician can connect to any remote computer, regardless of the operating system, and provide remote support.
Integration with Other Systems: SimpleHelp provides integration with a wide range of systems, including Active Directory, Exchange, SharePoint, and other network-based applications. This allows the technician to easily manage and troubleshoot problems with the remote computer from a single console.
Customization: SimpleHelp provides powerful customization capabilities, allowing the technician to customize the user interface and access rights for the remote computer. The technician can also customize the remote computer’s settings, ensuring that it is fully configured for the user’s needs.
Support: SimpleHelp provides comprehensive support, including online documentation, tutorials, and an extensive knowledge base. The technician can also contact the SimpleHelp support team via email or phone for additional help.