SolarWinds DameWare Remote Support

Dameware Remote Support is a package of software that allows delivering remote assistance from various platforms. It is ideal for handling large numbers of clients and is touted as a robust and reliable remote support solution by numerous IT groups.

Dameware Remote Support contains robust security features, including multi-factor authentication and proxy connections. It is designed for use on and off-LAN, with the capability to remote into machines over the internet, and mobile Android and iOS support clients tied to the centralized installation on a Windows server. It is optimized to function responsively on minimal hardware and network resources. Dameware Remote Support allows full remote management of Active Directory environments and exporting of Active Directory properties, allowing control of user access to machines and software remotely.

Features:

Gives fast and secure remote access from Windows, iOS, and Android devices

• Manage users, licenses, and host lists all from a single console 
• Proxy feature for secure remote access
• Supports Smart Card two-factor authentication for added security
• Can remote into Windows, OSx, and Linux machines
• Simple, organized interface and directory management tools
• TCP and system tools for remote troubleshooting
• Remote access to sleeping and powered-off computers