TSplus Remote Support

TSplus Remote Support is a remote assistance and screen sharing tool for IT support teams and managed service providers. A customer runs a small client and gives the session code to the technician, who can then see the screen and control the mouse and keyboard to solve the problem. Unattended access allows maintenance of computers when nobody is present, with Wake-on-LAN support.

Lets support staff fix problems on remote computers quickly.

Several technicians can join one session, and a chat and file transfer are built in. Sessions can be recorded, multiple monitors are handled, and key combinations such as Ctrl+Alt+Del can be sent. The client can carry custom branding, and Freshdesk is integrated. The service is licensed by yearly subscription per concurrent connection, with a free trial.

Features:

• Attended and unattended remote control
• Several agents in one session
• Chat and file transfer
• Session recording
• Multi-monitor support
• Custom branding of the client